FAQ

What are your return policy? 

We accept most returns up to 30 days after order is received. For a more detailed explanation of our policy and its restrictions please click here.

What are your processing and shipping times?

All orders will be processed in 3 to 5 business days. Shipping times will vary on which shipping option you select at checkout. For more information and estimated shipping times and cost for each shipping method please click here.

Do you offer free shipping?

Not currently, but keep an eye out for future updates and sales!

What kind of laser do you use?

We currently use a Glowforge Pro laser with dreams of a larger laser in the future. If you are interested in purchasing your own Glowforge use our referral link for exclusive money off offers!

If you have any other questions we would love to answer them! Just email us at SimplySutherlandStudios@gmail.com